Support
Questions, bugs or feedback? Email muhammedalibalci@gmail.com — we usually reply within two business days.
How do I get an accurate scan?
Stand facing the camera in soft, even light (a window works well), shirt off or in a sports bra, with your torso from chest to waistband filling the frame. Use the same spot and time of day each week so scans are comparable.
Why was my photo rejected?
The scan needs a clear, front-facing torso photo of an adult. It rejects photos that are too dark, too far away, covered by clothing, screenshots or stock images.
How do I restore my subscription?
Open the app → You → Settings → Restore purchases (or tap Restore on the subscription screen), signed in with the same Apple Account you subscribed with.
How do I cancel?
iPhone Settings → your name → Subscriptions → SixMaxx, or You → Settings → Manage subscription in the app. Cancel at least 24 hours before renewal to avoid the next charge. For refunds, visit reportaproblem.apple.com.
Where are my photos stored? How do I delete my data?
Photos and history are stored only on your iPhone; our server analyses photos without keeping them. Delete everything anytime in You → Settings → Delete all my data. See the Privacy Policy.
Are the scores medical measurements?
No. Scores and body-fat numbers are AI visual estimates to help you track progress. See the Terms of Use.